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A question before you order, or help with one you already placed. Either way, write to us.
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before you ask
Do you ship to my country?
Replace this with the countries in Settings, Shipping. If yours isn't listed, write to us — we can usually arrange it.
How long does shipping take?
Put your real numbers here. Orders leave within 2 business days, delivery takes 7 to 20 days depending on where you are, and a tracking number goes out as soon as it ships.
What if it arrives damaged?
Send us a photo within 14 days and we replace it or refund you. You don't pay return shipping.
Can I change or cancel my order?
Yes, if it hasn't shipped. Write to us as soon as you can and we'll catch it.